DTE Energy Bill Pay | DTE Guest Payment Online Center Info

DTE Energy is among the nation’s top 3 North American coal marketers and transporters. They move more than 18 million tons of coal throughout the Great Lakes market annually. That’s in addition to the 21 million tons used by DTE Electric.

DTE Energy provides electricity to 2.2 million customers and distributes natural gas to 1.2 million customers across Michigan. The company was established in 1849, when Lemuel Davis, a gas engineer from Philadelphia, secured funding to build a gas plant.


In general, DTE Energy accepts payments through checking and savings accounts. Eligible customers can pay with a Visa, Master Card or Discover debit or credit card. Payments through cash are also accepted at DTE Energy Bill Payment Kiosks.

Here are the methods to pay:

DTE Energy Guest bill pay Online

Additional Online Access

You can access and manage your DTE electric and natural gas accounts online — anytime, anywhere — with a wide range of devices, including a computer, smartphone, and mobile phone. Not only can you view and pay your bill online, but you also can:

  1. View your energy usage, billing and payment history.
  2. Manage your programs and payment plans.
  3. Update your contact information.
  4. Report a power problem and get a restoration time estimate.

DTE Energy bill pay Mobile App

With the DTE Energy Mobile App, it takes just three clicks to pay your bill.

  1. View and pay your bill using a checking or savings account. Eligible customers can pay with a Visa, MasterCard or Discover debit or credit card.
  2. Compare your current bill to last month and at the same time last year.
  3. Report a downed power line or DTE outage and receive updates.
  4. Monitor restoration and repair times.
  5. Guest Pay permits you to pay another customer’s bill or your own without any need of signing in. All you need is the last name and address or an account number.
  6. Enroll in e-Bill Paperless Billing or AutoPay programs.

DTE energy bill pay by Mail

Simply return your DTE Energy payment coupon with a check or money order for the amount of your payment in the return envelope provided. Do not send cash.

If you are paying more than one account, you can pay with one check or money order. Include all payment coupons with your payment.


Please allow five days for U.S. Postal Service delivery to make sure your payment is received and processed by the due date.

DTE Energy payments may be mailed to:

  • DTE Energy
  • P.O. Box 740786
  • Cincinnati, OH 45274-0786
  • Other methods to Pay
  • Authorized Pay Agents

DTE Energy has many official payment agents conveniently placed across Michigan. Payments are sent electronically and are updated to your account within 4 hours. Authorized payment agents accept full or partial payments by cash, cheque or money order, before or after the due date.

Note: Some authorized payment agents may charge a nominal processing fee for their service. DTE Energy doesn’t receive any portion of this fee. All payment methods offered directly from DTE Energy are free.

Customer Offices and dte payment center

DTE Energy Consumer Offices and Payment Centers are open from 9 a.m. – 4:30 p.m., Monday through Friday (excluding holidays). When visiting, please remember to bring your bill.

Pay by Phone through our Automated System

Paying by phone using our automated payment system is a fast, convenient way to pay your DTE Energy bill — 24 hours a day, 7 days a week. Simply call DTE guest bill pay help.

This contact number is DTE Energy’s Best Phone Number because 20,094 consumers used this contact information more than the last 18 months and gave feedback. Common issues talked to the customer care unit that answers complaints calls to dte login bill pay including Setup Service, Service & Billing issue, Account problem, Cancel or change services and other customer service issues. The DTE Energy call center that you call into has staff’s from Michigan and is open Mon-Fri 8 am-6 pm, Sat 8 am-2 pm EST according to customers.

Choose Your DTE bill Payment Method

When you pay by phone, you can use your checking account. Eligible customers can pay with a Visa®, MasterCard or Discover debit or credit card. To complete your transaction, you will need your DTE Energy account number(s) and your payment method’s information.

Fast and Free – As long as your payment is made by 5 p.m. Eastern Time on the due date, you will not be charged a late fee. There are also no fees for DTE Energy payments made by phone.


Call dte phone number to pay bill and follow the prompts.

DTE Energy Bill Payment Kiosk

DTE Energy Bill Payment Kiosks are located all across the service territory and offer a safe, secure place to access account information and make payments.

  1. Pay with cash or check. Eligible customers can pay with a Visa, Mastercard and Discover debit or credit card.
  2. See your account balance with name and address, no bill or account number required.
  3. Payments are updated to your account the same day.
  4. Monitor restoration and repair times.
  5. No processing fees.

Payment kiosk benefits include:

  • No fees – Unlike payment agents, kiosk users are not assessed a processing fee.
  • Quick payment acknowledgment – Payments are applied to the customer’s account the same day, preventing late fees.
  • Easy account look-up – No bill or account number is needed to use a kiosk.
  • Payment methods – Cash, checks, plus certain credit and debit cards are accepted. Customers don’t require a banking account to use a kiosk.
  • Bilingual – On-screen displays are available in English and Spanish. Eventually, DTE hopes to provide additional services at its kiosks. These enhancements would permit customers to manage their accounts without picking up a phone.

E-Bill Paperless Billing

E-Bill Paperless Billing is a free and secure way to view and pay your bill online.

  1. No more paper! View your bill and any included inserts online in a printer-friendly format
  2. Receive monthly email reminders when your bill is ready, about 17-20 days before the bill’s due date. View your bill by following the link in your email or by signing into your online account.
  3. Access to a link to pay your bill online, for FREE, with Visa, MasterCard, Discover, debit card, or a checking or savings account.
  4. For added convenience, sign up for AutoPay.
  5. Works with Budget Wise Billing