Forgot Turbotax Password and User ID - Account Recovery Step

What is TurboTax?

In the age of the digital world, TurboTax has gained popularity based on its preparatory tax return. It enables its users to submit their annual tax returns entirely online through its administration tool. Although it is one of the best software, users are at risk of being caught and attacked by illegal actors when they access their accounts. Therefore, TurboTax users need to reset their passwords from time to time to prevent their account from being hacked if forgot TurboTax password.

If you have forgotten your TurboTax password – or your account has been hacked, you must choose the option to reset the TurboTax password anyway. Here in this blog, we present the steps that you need to take care to reset your password.

Reasons for resetting the TurboTax password or Recovery steps

  • Users choose the option to reset the TurboTax password if their TurboTax account is hacked by illegal actors who intend to use users’ personal information and information.
  • The other reason would be if users may have shared their TurboTax password with the other users to file a tax return.

How to change TurboTax password or Recover if you forgot it

Here is how to change my TurboTax login (user ID or password) if I forgot my TurboTax username and password.

If you’re already logged in to your account and need to change your old password but don’t remember it, sign out and go to Account Recovery.


To change your user ID or password, you would like to be logged into your TurboTax online account.

  • Go to your Intuit account and log in to your account.
  • Pick the Intuit Account in the lower-left corner of the webpage.
  • Look for Edit and next to a User ID or Password under Login & Security and select it.
  • Enter the new information.
  • Enter your existing password.
  • Click on “Save“.

Meanwhile, you can also update other account information, add a phone number to increase security, or enable two-factor authentication along with recovering forgot TurboTax password.

TurboTax forgot password not working

Did you forget your TurboTax online user ID or password?

To recover your user ID or password:

  1. Go to the account recovery page.
  2. Enter one of the following options:
  3. Phone number recommended)
  4. Email-address
  5. User identification
  6. Follow the instructions. We adapt them to the information you provide and whether we recognize the device.

Once you’re done, we’ll either send you a code to restore your account or show / send you a list of the accounts associated with your information.

If you still can’t recover your account, select “Try something else” on the Account Recovery page. We will ask additional questions to verify your identity.


Note: once you’re back in your account, we recommend entering or updating your phone number. This increases the security of your account and makes it easier to restore your account.

Forgot TurboTax file password

We need to change or reset the password because we believe that someone else is using our account or we have forgotten our account password. It is therefore important to reset the TurboTax password. Here are the steps for resetting the TurboTax forgotten password. You can do this by changing the TurboTax account settings. You can try to fix the problem by following these steps:

  1. Make sure you are logged into your TurboTax online account.
  2. First, you should go to your Intuit account
  3. Then log in to your account
  4. In the lower-left corner of the screen, you need to choose the intuitive account
  5. You need to search for characters and security, and then select Edit next to User ID or Password
  6. After that, you have to enter new information
  7. Then you have to enter your existing password
  8. Finally, click the Save button

How do I recover my Intuit Password?

Steps to reset if forgot TurboTax password

  1. Open your web browser.
  2. Enter TurboTax in the Google search box.
  3. Visit the first link on the official TurboTax website.
  4. Click the Sign In button that appears at the top right of the page. You will be redirected to the intuitive login page of TurboTax.
  5. Enter your phone number, email address or user ID in the required field.
  6. Click on the blue-colored button Login.
  7. Click I forgot my user ID or password at the bottom of the page.
  8. Click the Next button.
  9. Enter your user ID and click Next.
  10. Enter the answer to your security question and enter a new password.
  11. Confirm the password by re-entering the required field.
  12. Click the Next button.
  13. Check your email to check the confirmation link. Confirm with one click.

This way you can reset your TurboTax password and recover your account if you’ve forgotten them.

How do I find my TurboTax password?

Ideally, accessing your TurboTax account or password shouldn’t be difficult as long as you have your user ID and correct password. All you have to do is enter the correct user ID and password and you will be redirected to your profile.

But what should you do if you forget your user ID or password? Does that mean you can’t access your account at all? No. You can restore your Turbo Tax account even if you forget your password or user ID. Let us show you how to do it.

Forgot your TurboTax account password or user ID?

If you’ve forgotten your TurboTax online user ID or password, follow the simple steps below to restore your account in minutes.

How do I change my TurboTax password

  1. Navigate to the TurboTax account recovery page
  2. Enter your phone number, email address, or user ID. The phone number is the most recommended because it is secure and easily accessible
  3. Once you’ve entered the correct email address, user ID, or phone number, follow the on-screen instructions. You will be guided step by step until you have successfully restored your account.

During your account recovery process, you will either receive a one-time code to recover your TurboTax account or a list of all accounts associated with the information you have provided.

How can I check the activity in my TurboTax account?

The Account Activity page shows events that belong to your account. You can find details of when your account was accessed and which device was used, as well as all emails from us with the reason why we sent them.

To check your account activity page:

  1. Log in to your TurboTax account.
  2. In the left menu, select Intuit Account.
  3. Under Sign-in & Security, find the Account Activity row at the bottom of the section and choose View.

If you notice suspicious activity, go to the Password line and select Edit to change your password. How to fix Turbotax login track my refund issues.

By changing your password, you make sure that you are the only one who can access your account. For an additional security level, you can activate the confirmation in two steps.


If you are unable to complete the steps to reset the TurboTax password, you must contact one of our executives immediately. Our TurboTax staffs are available around the clock to offer you all kinds of help.

If you are also not satisfied with Fix TurboTax Error 190, you do not need to worry. You are unable to complete the steps to reset the TurboTax password. You must contact one of our executives immediately. Our TurboTax staffs are available around the clock to offer you all kinds of help.