There are several various Hulu error codes, and Hulu error messages aren’t always crystal clear in terms of explaining the issues. Some Hulu error codes indicate an issue with your device, others are caused by poor web connections, and some are the result of hardware issues. You may even receive an error code if Hulu streaming itself is experiencing service disruptions, but the message usually won’t lay it out in plain terms like that.
General Hulu Error Code Troubleshooting Tips
Hulu issues are generally caused by a poor internet connection or problems with either the streaming device or the Hulu app, so most of them can be fixed by following a few general troubleshooting tips.
These are the most common fixes for Hulu error codes:
- Restart your streaming device.
- Restart your home network devices.
- And then Unplug your streaming device and home network devices, leave them unplugged for about a minute, then plug them back in.
- Switch from a wireless to a wired network connection.
- Update your Hulu app, or try reinstalling it.
- Ensure your streaming device is also fully updated.
- Most Hulu issues can be solved by performing those basic tasks, but an error code can help you zero in on the problem a lot better.
Hulu Error Code 5003 and 301
Hulu error code 5003 usually indicates some kind of internet issue, because it triggers when the Hulu app is unable to load a show. When you get this error, it generally looks like this:
- Error playing this video
- Sorry, we encountered an error playing this video. Please try restarting the video or choose something else to watch.
Hulu Error codes: 3(-996)
Hulu Error code 3 might also give a message like this:
- We’re having trouble loading this right now
- Please check your internet connection and try again. Error Code:-3.
- An unexpected issue (but not server timeout or HTTP error) has been detected.
Hulu Error code 502 is similar, and has the same method to fix it:
- We’re having trouble loading this right now
- Please check your internet connection and try again. Hulu Error Code 502: malformed data.
If this problem persists, try restarting your device.
Since there is no server timeout involved, you can usually fix the issue on your end by following a below mention easy steps:
- Switch off your streaming device, and then turn it back on again.
Note: If your device has a sleep mode or standby mode, you need to shut it down. Going into sleep or standby mode is not good enough.
- If you still see the error, unplug your modem and router for 1 minute.
- Plug your modem and router back in, and check to see if the issue persists.
If Hulu TV error code 3 continues to persist after fulling shutting down your devices and restarting them, you can try reinstalling the Hulu app and updating your device. This error code generally appears after Hulu pushes out a new update, so it’s important to ensure that both your app and device are up to date.
Connecting your device to your modem or router with a physical Ethernet cable instead of a wireless Wi-Fi connection, or taking steps to improve your Wi-Fi connection can also help.
Hulu 500 Error
This is a server error. When you get this error, you may generally see a message like this:
- There was a Hulu TV error on this page (500 error)
- Sorry – We have encountered an unexpected error. We have been notified about this issue, and we will take a look at it shortly.
Generally, this error is experienced when using the Hulu website, but you can also get it on streaming devices. When you see a Hulu 500 error, all you’ll do is refresh the page to see if it loads. You can also try to stream your show with a different web browser, on a different pc, or a different streaming device, if you have one available.
How to Fix Hulu Error Code 400
Error code 400 generally indicates an issue with your account information that prevents the Hulu app from working correctly on a mobile or streaming device. In most cases, you can fix this issue by either reinstalling the app or removing the device from your account.
Hulu error code 400 usually looks like this:
- We’re having trouble loading this right now. Check your internet connection and try again.
- Error code: 400
Hulu suggests that you check your internet connection when you encounter an error code 400. If possible, switch from a wireless to a wired connection, and check to see if the issue persists.
If the issue is with a mobile device, move it closer to your router and try again.
If your internet connection is working well, follow below mention steps to fix a Hulu error 400:
- Delete the Hulu app from your device.
- Reinstall the Hulu app.
- Log in to Hulu.
- Attempt to stream something.
If you still see the 400 error as soon as you start the Hulu app, then you will require to remove the device from your account and add it back in. Hulu customer support can also do this for you, or you can do it yourself on the Hulu website.
Steps to remove a device from your account to fix error 400:
- Open hulu.com in a web browser.
- Click on your name within the upper right corner.
- Click Account.
- Enter your password and click LOG IN.
- Scroll down to the section titled Watch Hulu TV on Your Devices.
- Clicks MANAGE DEVICES.
- Locate the device that’s experiencing an error 400, and click REMOVE.
Once you have removed the device from your account, you will require removing the Hulu app from the device, reinstalling the Hulu app, and then logging in. In most cases, this will fix error 400.
Hulu Error Codes 5003
Error code 5003 is a playback error that generally indicates there is an issue with your device or the app on your device. This error usually looks like this:
- Playback failure
- We’re sorry, but there was a problem while playing this video.
- Please check your connection and try again. (5003).
The method to fix this code is to update the Hulu app, remove and reinstall the Hulu app, and make sure that the streaming device itself is up to date. In some cases, you may require either restarting or factory reset your device. How to activate Hulu steps is a hare.
If you still experience error code 5003 after updating both your Hulu app and your streaming device, there may be an issue with the app itself. In this case, all you can do is report the issue to Hulu and the device manufacturer and then use a different device to watch Hulu until they fix the issue.
There are several various Hulu error codes, and Hulu error messages aren’t always crystal clear in terms of explaining the issues. Some Hulu error codes indicate an issue with your device, others are caused by poor web connections, and some are the result of hardware issues.