Playstation Network Down | Check PS4 Down or Outage Status

PlayStation Network is online gaming for the PlayStation gaming console. PlayStation Network (PSN) permits for online gaming on the PlayStation 3, PlayStation Portable and PlayStation Vita game consoles. PlayStation Network is offered and maintained by Sony.


In November 2006, PSN was officially launched; it was planned for the PlayStation video game consoles however soon expanded to understand smartphones, tablets, Blu-ray players and high-definition.

In other words, PlayStation looks to be doing all it can to get the online service back up, but despite the recent problems with PlayStation, it still moves forward. Several of you were probably excited when Sony revealed the PlayStation Network Name Change system that is set to occur early next year, with a beta beginning shortly.

Most reported issues:

  • Sign-in (62%)
  • Gameplay (22%)
  • PlayStation Store (15%)
  • PlayStation Support Forums

A community support forum/page run by well-informed community advocates assisting in correcting and resolving issues with PlayStation products. Find or begin discussions on any type of issues you might be encountering.

Chat Availability

  • Monday to Friday, 6 AM – 10 PM, Pacific Standard Time.
  • Saturday & Sunday 7 AM – 8 PM Pacific Standard Time.

Phone Support

1-800-345-SONY (7669)

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  • English and FrançaisCanadien.

Playstation network status

As several players have recently experienced consoles getting enemy the moment bricked due to a recent message bug.


While it was quick widespread, it was not all-surrounding like the current problems with PlayStation’s online performance. Anyway, the message bug has been fixed, but now, PlayStation Network is down.

If you can’t connect to PlayStation Network

  1. Choose “Set up Internet Connection” below the Network menu in Settings.
  2. Choose either Wi-Fi or LAN Cable.
  3. Select Easy on the next screen.
  4. Choose your Wi-Fi network and enter the password.
  5. Select Next to continue.
  6. Check Internet Connection in the Network menu to test if PSN Sign-In is successful or not.

PS4 won’t connect to the internet

It appears the crux of the problem revolves around Account Management, Gaming, and Social. PlayStation Now, Video, Vue, Music, and Store were all previously down for a while but have since been restored. Although, it isn’t just down for the PS4, as the online functionality of the PS Vita, PS3, and certain web features are also down. It is worth mentioning that PlayStation is well aware of the problem and presently investigating it.


Here are the steps to troubleshooting PlayStation Network the issue:

1) Restart your router or PS4

Restarting your router and PlayStation 4 usually fixes most problems! Do a hard reset by turning it off and removing the power supply. Wait 10 seconds and plug it back in.

Before turning your PS4 back on be sure your router is turned off. Turn on your PS4 and then your router.

2) Change DNS Settings

  • Firstly, Go to the PS4 Menu -> Settings -> Network -> Set Up Internet Connection.
  • Select WIFI or LAN cable.
  • Set DNS Settings to manual and use as the primary DNS and as the secondary DNS.
  • Set MTU Settings (Automatic) > Proxy Server.

3) Change WIFI transmission mode

If your WIFI can’t connect to the WIFI you should try the following fix that worked for many users online. Drop the WIFI transmission mode to 54 MBit/s in the router setup.

4) Disable N Mode on your WIFI settings

  • Disabling N mode in your router wireless settings solved their connection problems. Go to your WIFI settings on your router and disable N mode.
  • Reset your router to default settings.
  • Reset your router to default settings and connect to the WIFI again on PS4.

PSN network down status

The unplanned outage affects all PlayStation Network features, as well as games, messaging, videos, account management, and several other facets of the experience. While some users have taken to Twitter professing they can’t log into their profiles or launch specific games, others seem to be relatively unaffected by the downtime.


Moreover, it is affecting multiple functions which also include account management, the PlayStation Store, and more. Even Sony tweeted on their official account about the logging problems. PlayStation Network also posted a notice, stating the issue.

Here are some PlayStation network troubleshooting tips from Sony that may help resolve your problems:

1) Check Your Internet Connection

Confirm that you can connect to the Internet from your location using your home pc, on the same network. If you can’t connect to the Internet, you’ll require contacting your Internet Service Provider (ISP) for additional help on your account/connection. Sony Interactive Entertainment, LLC doesn’t have access to your ISP account settings.

2)   Wireless Specific Troubleshooting

Verify that you can connect to your wireless network with your WEP or WPA security password. If you don’t know how to operate or access your wireless modem, you will require contacting the manufacturer of the equipment directly.

3)   Power Cycle Router

Unplug PlayStation console and router from wall or power strip for 2 minutes. Then, plug them back in and power on your console to see if you can connect to the Internet.

Steps to Connect to PlayStation Network Game Servers

If you are not sure of how to open the ports on your modem, contact your Internet Service Provider or router manufacturer for proper directions.


Step 1: Check the list of ports based on your PlayStation console or service.

Step 2: Be sure to enable these TCP/UDP ports in BOTH directions and are entered into the TCP and UDP port fields in your modem.

PlayStation Network Status

  1. Sony’s Network Status Page – Here you get the present status of PSN for PS4/PS3/Vita. Most of the time this page goes down because of high traffic (aka pissed off gamers).
  2. PlayStation network Blog updating site – Updates are posted during major outages.
  3. Ask PlayStation – Get the latest from Sony on Twitter.
  4. Twitter #PSN and #PSN Down – for updates.
  5. PlayStation Network Down Detector – Due to high demand this PlayStation Network site has gone down itself at times.
  • profile

    In November 2006, PSN was officially launched; it was planned for the PlayStation video game consoles however soon expanded to understand smartphones, tablets, Blu-ray players and high-definition.