HBO Go Down | Check HBO Now Currently Down or Outage Map

HBO Go is a TV Everywhere service provided by the cable network HBO. It permits HBO users to stream video on demand choices of HBO content, including present and past series, films, specials, and sporting events, via the HBO website, mobile devices and video game consoles.

It is a bit confusing about how HBO has two different online services that share the same content. The differences are what audiences they are targeting; HBO Go is for those people who already have the network on their cable or satellite TV plan, however still want to watch its content on their Smartphone, tablet, smart TV, set-top box or game console.


HBO Now is only a stand-alone service for people who don’t have cable or satellite TV. By signing up for HBO Now, users are granted access to HBO’s current and past content on mobile devices, and other smart TV-based products. HBO Now, as of this writing, presently has about 5 million subscribers. It is a bit confusing about how HBO has two different online services that share the same content. The differences are what audiences they are targeting.

Sometimes the HBO servers get overloaded and the streaming services crash, and sometimes they just have glitches. You might see error messages, the service might just go completely blank, you might just see a black screen, or the screen might get stuck loading while nothing happens and no progress is made.

HBO Going Down?

If everyone is complaining about HBO Go issues, then the service is likely down and there is nothing that you can do to fix it until the company solves an issue on their end.

Fixing HBO Go issues can be more complicated than troubleshooting HBO Now, since the problem can be with HBO Go, with your cable or satellite company or with your Internet connection.


You can get updates on Twitter, and in most cases will need to wait. If you have a specific issue, you can check below for more help. Even if the problem is widespread, we suggest checking on another device and restarting your device to see if that fixes the problem.

HBO Go outage map

Customers are most frustrated when there is a server outage leaving HBO Now on demand down fully. Other problems consist of not being able to log in, videos not loading or running very slowly.

Maybe you’re having sign-in problems or not allowing you to open your app version on your mobile device, but whatever the reason simply share your location and your troubles to the community.

HBO Go may actually be down

While this is often rare, it’s possible HBO Now and HBO Go are not operating because they are actually just down. You might want to go to the Down Detector site to see if anyone else is having problems. It’s also possible a problem with your Internet service at home is causing the problem, in which case you will need to contact your service provider.

If HBO Go or Now Crash, Try Watching the App on a Different Device & Make Sure the App Has Been Updated to Its Latest Version


Sometimes the HBO servers get full and HBO Go and Now crash. This is even more likely to happen during big episodes or finales. You might see error messages, the screen may be stuck loading, or the screen might just be blank.

  1. If HBO Go is down, you should first make sure your app is updated to the most recent version. Sometimes HBO fixes app issues that require updating.
  2. If that doesn’t help, try restarting the app.
  3. If that doesn’t work, switch to using the app on a different device. For example, if you’re watching on a website than try watching on your iPad or your phone instead.
  4. If the app isn’t operating on your iPad, try watching the app on your Xbox instead. For some reason, a few versions of the app might work on one device even if it’s not working on your first device. It’s definitely worth checking out all your options.
  5. Also, try watching on a different browser. There might be a problem with playback on Chrome while Firefox is working just fine, for example. This has been known to happen before, so it’s certainly worth a try.

Fix HBO Now or Go outage issues on Smartphone and tablets

If you find HBO Go is not working properly on Android and/or iOS smartphones and tablets there are a few things you can do. If you’re on a cellular network, you may notice its connection speed isn’t enough for a good streaming experience. In that case, connecting to a Wi-Fi signal might help. You can also turn Airplane mode on and off again, which sometimes fixes connection problems. You can also switch off your mobile device and back on, too. How to activate HBO GO & fixing HBO Now buffering issues.


Restarting the apps, or uninstalling and reinstalling them can help, too. You can also try to clear their app caches to fix issues. If you have an Android device, firstly go into Settings>Applications>Manage Applications, then choose either “HBO Go.” In both menus, notice the “Clear Cache” option and tap it. For iPhone and iPad, tap on the Menu button in those apps, and tap “Clear temporary files” on the Settings page. Be sure you have the latest app version for either HBO Now installed on your mobile device. It’s possible you hit a bug that’s been fixed in the latest version of the app.

Make sure you have got typed within the correct login and password

For HBO Now users having password or username issues, you can contact the service to send you the email address details you used for the login or reset your password. If you have subscribed to HBO Now via the Hulu or Amazon Prime Video apps and services, you will require providing the e-mail address and password for either Hulu or Amazon Prime.